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MENTAL WELLBEING

Mental health services are free on the NHS, but in some cases, you'll need a referral from your GP to access them.

There are some mental health services that allow people to refer themselves such as services for drug problems and alcohol problems.

If your mental health difficulty is related to stress at work, you can ask your employer what occupational health services are available to you. 

Whether you're concerned about yourself or a loved one, there are helplines, charities and support groups that can offer advice.

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Mental Health: Service

URGENT MENTAL HEALTH HELP

If you need help for a mental health crisis, emergency or breakdown, you should get immediate advice.

In an emergency:

  • Call 999

  • Go to your local A&E department

If you're in crisis: 

  • Call NHS 111 (If you need help but are not in immediate danger)

  • Contact your GP and ask for an emergency appointment

Furthermore, the NHS operates helplines. The NHS urgent mental health helplines are for people of all ages.

You can call for:​

  • 24-hour advice and support - for you, your child, your parent or someone you care for

  • help to speak to a mental health professional

  • an assessment to help decide on the best course of care

Mental Health: Text

HELPLINES

THE SAMARITANS

The Samaritans are available 24 hours a day to provide confidential emotional support for people who are experiencing feelings of distress, despair or suicidal thoughts.

MIND

Mind offers advice, support and information to people experiencing a mental health difficulty. They also have a network of local associations in England and Wales which people can turn for help and assistance. Their phone lines are open Monday to Friday 9AM to 6PM. 

CALM

The Campaign Against Living Miserably (CALM) is a helpline for men in the UK who need to talk or find information and support. Their helpline and webchat is open everyday from 5PM until midnight. 

PAPYRUS UK

Papyrus is the national charity dedicated to the prevention of young suicide. They support young people under 35 and offer confidential suicide prevention advice through HOPELINEUK. They are
open 10AM - 10PM on weekdays and 2PM - 10PM on weekends and bank holidays.

YOUNGMINDS

YoungMinds is the UK’s leading charity fighting for children and young people's mental health. They operate a Parents Helpline ( (Monday to Friday 9.30AM – 4PM) and a Crisis Messenger (text YM to 85258).

RETHINK

Rethink Mental Illness works to help everyone affected by severe mental illness. Their Advice Service offers practical help on issues such as the Mental Health Act, community care and welfare benefits, living with mental illness, medication and care and is open Monday to Friday 9:30AM - 4PM.

Contact

SANE LINE

Sane Line work with anyone affected by mental illness, including families, friends and carers. Their helpline is open everyday 4:30PM - 10:30PM. They also provide a free text-based support service called Textcare and an online support forum

SUPPORT LINE

Support Line provide a confidential telephone helpline offering emotional support to any individual on any issue. Their opening hours vary so you need to ring them for details.

SILVERLINE

Aimed at people over 55. Silver Line is the only free confidential helpline providing information, friendship and advice to older people, open 24 hours a day, every day of the year.

Chasing the Stigma (CTS) has launched a mental health database which brings together help and support in one place. The Hub has a postcode search engine that you can use to find local services. 

HUB OF HOPE
Mental Health: List

NATIONAL CHARITIES 
(in alphabetical order)

ALZHEIMER'S SOCIETY

Alzheimer’s Society is the UK’s leading dementia charity.

ANXIETY UK

Anxiety UK provides support if you have been diagnosed with an anxiety condition.

BEAT

Beat is the UK’s eating disorder charity.

BIPOLAR UK

Bipolar UK helps people living with manic depression or bipolar disorder.

CRUSE BEREAVEMENT CARE

Cruse Bereavement Care is the largest bereavement charity in the UK. They provide free care and bereavement counselling to people suffering from grief.

FAMILY LIVES

Family Lives is a charity that provides advice on all aspects of parenting, including dealing with bullying.

MENCAP

Mencap is a charity working with people with a learning disability, their families and carers.

THE MIX

The Mix is the UK’s leading support service for young people (under 25s). They offer support for anything from mental health to money, from homelessness to find a job etc.

MOOD SWINGS

Mood Swings is aimed at anyone affected by a mood disorder, including friends, families and carers

NO PANIC

No Panic specialises in self-help recovery. They offer support for sufferers of panic attacks and obsessive-compulsive disorder (OCD).

OCD ACTION

OCD Action is the national charity focusing on Obsessive-Compulsive Disorder (OCD). They provide support, information of treatment and online resources.  

RELATE

Relate is the UK's largest provider of relationship support.

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ADDICTION SUPPORT

ALCOHOLICS ANONYMOUS

Alcoholics Anonymous (AA) is concerned solely with the personal recovery and continued sobriety of individual alcoholics who turn to AA for help. Their national helpline is open 24/7.

NARCOTICS ANONYMOUS

Narcotics Anonymous (NA) provides support for those attempting to recover from drugs and substance abuse. Their helpline is open every day from 10AM to midnight.

NATIONAL GAMBLING HELPLINE

The National Gambling Helpline, operated by GamCare, offers free confidential advice, support, and information for anyone who is worried about their or someone else’s gambling. Their advisers are available 24 hours a day, 365 days a year via phone or LiveChat.

WE ARE WITH YOU

Provides free, confidential support to people experiencing issues with drugs, alcohol or mental health. They provide a range of services from education and prevention to community services and residential rehabilitation.

Mental Health: List
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